Contact Us
Get in touch with our team for support, partnerships, or any questions about our JobAxus platform.
Get in Touch
Have questions? Need support? Want to explore partnerships? We'd love to hear from you. Our team is here to help you succeed.
Send us a Message
Other Ways to Reach Us
General Support
Get help with your account, billing, or technical issues
jobaxus@gmail.comUsually within 2 hours
Sales & Partnerships
Interested in enterprise solutions or partnerships?
jobaxus@gmail.comWithin 1 business day
Frequently Asked Questions
How quickly do you respond to support requests?
We typically respond to all support requests within 2 hours during business hours (9 AM - 6 PM EST, Monday-Friday). For urgent issues, we offer priority support for Pro users.
Do you offer phone support?
Currently, we provide support primarily through email and our in-app chat system. This allows us to provide detailed, documented responses and maintain a record of your support history.
Can I schedule a demo or consultation?
Yes! We offer personalized demos for teams and enterprise customers. Contact our sales team to schedule a consultation that fits your needs.
Our Support Hours
Email Support
Available 24/7 - We'll respond within 2 hours during business hours
Live Chat
Monday - Friday: 9 AM - 6 PM EST
Phone Consultations
Available for Enterprise customers by appointment
Emergency Support
Critical issues are handled within 30 minutes